Information on support menu for studying in Japan

Introducing student housing and providing support for a safe and secure life.
We help promote the admission of students aiming to study abroad.

Japanese Student
Accommodation
Providing housing
information

No.1 in the number of listed properties
Introducing student-only properties
from all over the country, including
student halls, Student Accommodation dormitories, and student apartments.

24/7, year-round
multilingual support

With our rent guarantee service, you
can live with peace of mind with
multilingual support.

Preparation for
studying abroad
in Japan Preliminary
experience program

Japanese universities, companies,
vocational schools, housing, and
Japanese culture experience programs.

Reliable consultation on
various daily life issues
Multilingual support

We provide support for living in Japan, Japanese language learning,
employment support, and more.

Residential property
contract guarantor
problem solved

Guarantee service exclusively for
tenants, support for guarantor issues,
and more.

6 support menus

We help students looking to study abroad move in with our rent guarantee and multilingual support.
Here is the support menu for those wishing to study abroad in Japan.
* Collaboration with Global Trust Networks
1

Japanese residential
property information
provision and
brokerage

2

Solving guarantor
issues when contracting
for residential
properties

3

24/7, year-round
multilingual call center

4

Multilingual support
for various problems
in daily life

5

Arrangement of
residence status and
visa for those wishing
to study in Japan

6

University preview
experience tour before
studying in Japan

  • The largest number of properties listed. Introducing Student hall, Student Accommodation, student apartments, and other student-only properties nationwide
  • You can search for and apply for a room while overseas.
  • Guarantee service when renting a room in Japan.
  • Multilingual telephone support/call center support.
  • Support by phone, email, fax, and social media.

Examples of life-support services

Transmission matters

I'm back home and unable contact you.

Contract renewal support

I would like an explanation
of the renewal fee.

Noise trouble

It's noisy, so please be aware
and take necessary precautions.

Garbage separation guide

I would like to learn about
proper garbage disposal methods.

Utility services agency

I'm unsure about how to turn on
or off the electricity, gas, or water.

Equipment troubleshooting

I would like to contact you
regarding the room's facilities.

Rent transfer assistance

I need to discuss the rent
payment process for my return.

Cancellation procedure assistance

I would like guidance on the
cancellation process.

Mobile phone

We offer a variety of plans, including
those with call and data options.
5G-compatible plans are also available.

Wi-Fi

We offer portable pocket Wi-Fi for
on-the-go use. Discounts are available when bundled with a calling plan.

Credit card

We offer a credit card specifically for
foreign customers, in collaboration with Epos Card.
Preferential services are also available.

Warranty assistance

Resolving guarantor issues for residential
property leases

  • Warranty service

    This service provides a guarantee for foreigners renting rooms in Japan. No need to
    communicate in Japanese, or to have a Japanese guarantor or emergency contact.
  • Guarantee agency specializing in services for foreigners

    We address all your concerns, specializing in cases where a guarantor is unavailable or
    language barriers exist.
  • Contract accompaniment and departure witnessing support

    We provide guidance for daily living, confirm information, and assist with cancellation
    procedures.
  • Search and apply for rooms from overseas

    Secure your preferred room before arriving in Japan. Complete the contract procedure and
    receive your keys on the day you arrive.

Room hunting: three key advantages

1

Room search support available in multiple
languages

2

Contract for finding accommodation while
overseas

3

As it is a guarantee
company, the
examination process is speedy.

Lifestyle support

Safe and secure lifestyle support

  • Screening can be done locally overseas

    Before coming to Japan
  • Multilingual lifestyle support (available 24/7 year-round)

    Customer call center support with multilingual phone assistance
  • Lifestyle support

    Multilingual staff provide interpretation services for various issues and consultations in
    daily life.
    - Support available via phone, email, fax, and social media
    - Assistance with moving in and out
    - Lifestyle support
    - Provision of part-time job and employment information

Lifestyle Support: three key advantages

1

Screening can be done locally overseas

2

Emergency contact
information available
regardless of
nationality or
Japanese proficiency

3

All plans include
multilingual support